Privacy Policy

🔒 Privacy Policy – AK Molds

This Privacy Policy explains how we, AK hand craft (trading as AK Molds), collect, use, and protect your personal information when you use our website and services. We are committed to keeping your data secure and handling it in accordance with EU General Data Protection Regulation (GDPR).

1. Who We Are

Business Name (registered in Ireland): AK hand craft

Trading Brand: AK Molds

Location: County Louth, Ireland

Contact: info@siliconemolds.ie

All invoices, payments, and official business documents are issued under AK hand craft, while products are sold under the brand AK Molds.

2. Information We Collect

When you place an order or contact us, we may collect the following information:

Name, billing/shipping address, and contact details (email, phone)

Order details and payment confirmation

Communication history (emails, messages)

Website usage data (cookies, analytics – see below)

3. How We Use Your Information

We use your information for the following purposes:

To process and deliver your orders

To provide customer support and respond to inquiries

To send essential order and shipping updates

To comply with legal and tax obligations

To improve our website and product offerings (using anonymous data only)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Payments & Security

All payments are securely processed through trusted gateways (PayPal, Stripe, or card providers).

We never store or have access to your full card details.

Sensitive data is encrypted using SSL (secure socket layer) technology.

5. Shipping & Third-Party Services

We share only necessary information (name, address, phone number) with delivery carriers to fulfil your order.

These carriers act as independent data processors under GDPR.

6. Cookies & Analytics

Our website may use cookies to improve functionality and performance.

We may use Google Analytics or similar tools to understand site traffic. This data is anonymised and does not identify you personally.

You can disable cookies in your browser settings at any time.

7. Data Retention

Order records and invoices are kept for up to 6 years, as required by Irish tax law.

Customer communication records may be retained for reference but can be deleted upon request, unless required for legal compliance.

8. Your Rights (GDPR)

As an EU customer, you have the right to:

Request access to the personal data we hold about you

Request corrections to inaccurate or outdated data

Request deletion of your data (where legally possible)

Withdraw consent for marketing emails at any time

File a complaint with the Irish Data Protection Commission if you believe your rights are violated

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.---

📩 Contact

For privacy-related questions or GDPR requests, please contact:

AK Molds (brand of AK hand craft)
📧 Email: info@siliconemolds.ie
📍 County Louth, Ireland